Refund policy

Refund & Replacement Policy

Every Reference Range sticker is printed to order when you buy it. Because nothing sits on a shelf, we can't accept returns for change of mind, wrong quantity, or "I thought it was bigger." (It's 3 inches. It says so on the page.)

Damaged, misprinted, or missing If your order arrives damaged, misprinted, or with something missing, we'll replace it at no cost. Email hello@reference-range.com within 30 days of delivery with your order number and a photo of the problem. No need to ship anything back.

Lost in transit If tracking shows no movement for 14 days (domestic) or 30 days (international), contact us and we'll reship.

Wrong address If the address you entered was incomplete or incorrect and the package is returned to our print partner, we can reship to a corrected address for the cost of postage. If it isn't returned, we can't replace it.

Refunds Where a replacement isn't possible, we'll refund to your original payment method. Refunds post within 5–10 business days depending on your bank.